There are two types of license keys provided for JETI:
Marketplace License Key
You obtain your marketplace license key by purchasing the license via the Atlassian Marketplace.
Marketplace license keys are sent to you by Atlassian. No interaction with the Vendor (META-INF) is required in order to receive your key.
JIRA has a built-in Plugin Manager. Marketplace License Keys must be saved in JIRA Plugin Manager.
JIRA UPM Upgrade
If the JIRA Plugin Manager does not look similar to this, you may need to upgrade it first.
We generally recommend to upgrade JIRA Universal Plugin Manager to the latest version.
Open JIRA Plugin Manager
Find JETI in the Plugin Manager
Save Your Marketplace License Key
Vendor License Key
Before JETI was available in the Marketplace, we sold license keys directly to customers. These are called Vendor License Keys.
Purchasing a vendor key, you must have interacted with us and you must have received your key in an email from us, the vendor.
If this is the case, you have a Vendor License Key that must be installed differently.
Find JETI in JIRA Plugin Manager
Open JETI Configuration Screen
Save your Vendor License Key