Any questions or problems?
If you have questions or problems regarding one of our add-ons, you can receive help in multiple channels:
- either read through the plugin documentations: help yourself by better learning our products
- or raise questions on Atlassian Answers: our add-on community may help you quickly
- or submit your request via our Customer Portal: we are listening on this site and react fast.
- or if you think your request is specific to you, you can also send us email directly to firstname.lastname@example.org
Our support service is available as follows:
- Hungarian business days (holidays in Hungary)
- Between 9 am - 5 pm in the CET/CEST timezone
- In English or Hungarian
Service Level Agreement
We provide support for all our add-ons we publish in the Atlassian Marketplace. Once a request reaches us through either channels, you can expect that we start to make reasonable attempts to respond or solve you problems in two business days.