Using and configuring Email This Issue is easy however it will take a little while to fully understand the power, flexibility and benefits of this product. 

This page will list a series of tutorials which guide you through the steps to achieve a certain goal.


Email This Issue does not currently support JIRA's embedded database (HSQL). If you encounter problems, and are using HSQL, please continue your tests using a production ready database.

Getting Started

This tutorial explains the first steps after installing the add-on.

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Customizing the Email Template Used by the Email Button

This tutorial explains the steps you need to take to customize the template Email This Issue uses when you send emails manually with the Email button.

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Setting up Customized Notifications

This tutorial explains the steps need to setup customized notifications.

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Setting up an Email Service Desk (Without using JIRA Service Desk)

This tutorial explains the steps needed to setup a typical email service desk using Email This Issue.

Read on.

Enhance JIRA Service Desk with Email This Issue

This tutorial explains the steps to integrate Email This Issue with JIRA Service Desk.