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A crucial requirement is that the integration must include an email channel, and the connected system must not be Jira itself. Additionally, the integration of Email This Issue with another add-on that improves issue formatting, email desing, and overall function quality will be also eligible for consideration.

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Eligible Integrations:

• Jira integrated with one or more external systems (e.g., notification or ticketing systems). The key requirement is the presence of an Email This Issue-based channel and a non-Jira system.
• Integrations within Jira that involve another add-on. The evaluation will consider ticket formatting, email design and quality, and seamless functionality between add-ons.

Evaluation Criteria:

• The integration must be successfully established.
• Functionality of the integration and quality of communication between the integrated systems, especially regarding email this issue
• “Email This Issue” add-on must be present.
• Proof if available (screenshots, logs, video demonstrations).
• Clarity and comprehensibility of the project description.

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Examples of Use Cases:

• Animal shelters using Jira with Email This Issue for case management and rescue coordination.
• Healthcare or non-profit organizations implementing Jira and Email This Issue to streamline operations.

Evaluation Criteria:

• The presence of “Email This Issue.”
• Uniqueness of the company or industry segment.
• The distinctiveness of the solution and its impact. - how it contributes to Jira’s effective use in a non-IT-focused domain.

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Complexity Factors:

• Length and structure of the mail handler.
• Algorithm complexity, including the number of branches and function calls.
• Use of regex and its functionalities.
• Advanced handling of incoming email actions (workflow types and automation).

Evaluation Criteria:

• Complexity of incoming email processing workflows.
• Use of regex for data extraction: length, number of tokens, and token types.
• The overall uniqueness of the solution and extracted information.
• Features exclusive to JETI that are not available in other add-ons (e.g., encryption capabilities).