Custom email templates Email Users

Support for single email addresses stored in custom fields via event notifications Email Users

Event notifications in Notification schemes Email Users

Event notifications with JQL conditions Email Users

Manual email options editing

Send issue details to users and to external email addresses (Email button)

Send emails from workflow transitions

Delete SMTP prefix from outgoing emails

Send auto-acknowledge /auto-reply emails to senders

Generate From address and Sender name from fields or custom fields

Send predefined responses (manually generated responses,not Confluence content pasted)

Distribution lists

Execute workflow transitions based on outgoing manual emails

Supporting CC and BCC recipients

POP3 / IMAP accounts handling

Fallback to a default reporter

Process incoming emails as new issues or comments

Create or Comment Or Link mail handler based on JQL

Execute workflow transition on issues upon processing emails

Remove previous messages from reply emails using split regex

Initialize issue fields from email in new or existing issues

Find issues related to incoming emails using issue fields

Email filtering

Execute workflow transitions based on regular expressions

Name and size based attachment filtering

MD5 hash based attachment filtering

Sender blacklist

Recipient whitelist

Recipient blacklist

Import/Export feature

Searchable audit log of emails sent or received

JQL functions to search for issues sent / created or commented via emails

RestAPI to send emails

Multiple SMTP server support