Continuous, fast-track assistance for any issues related to emailing in Jira directly from the vendor.
We give priority to your technical problems. Partner with us to leverage our unparalleled expertise and get the most out of your Email This Issue app!
12-hour working hours
With screen share for fast troubleshooting
The first response is within 2 hours, other responses in 4 hours
For ad-hoc consultancy, for writing velocity macros and regular expressions, etc.
Premium Support is designed for priority operation support. If you need help delivering a complete solution from scratch, consider our Atlassian Consulting Services.
Premium Support is a continuous support service. If you need occasional, ad hoc help from us, consider our Service Card offering - buy our experts’ time and make the best use of it.
If you would like to participate in a training with your team, consider our Email This Issue Product Mastering Offerings.
f you need Atlassian-related help for other products, contact our consultants.