Get quick and
ad hoc help
from our experts with
Service Card

A simple solution ideal for quickly overcoming any obstacles related to emailing in Jira.

Buy our experts’ time and make the best use of it.

choose your service card
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Request online consultation sessions,
including screen sharing


Guide the conversation with your questions in any Email This Issue related topic (features, limitations, best practices... you name it!)


Get help to start using the product

Technical help

Identify the root causes of problems and troubleshoot them with us

Advanced cases

You can even consult with our developers directly in case of the most advanced issues

Configuration assistance

Design and conduct minor configuration
changes with us

Suited to you

Just tell us your unique needs, and let us do the dirty job! Request velocity macros or regular expressions specific
to your requirements

What is it not for

Implementation projects

Service Card is designed for ad-hoc help. If you need help delivering a complete solution from scratch, consider our Atlassian Consulting Services.

Continuous support

Service Card is designed for ad hoc help. If you need continuous support check the terms of our basic support, or consider Premium Support Service including 2 hours Service Card every month.

Product Mastering

If you would like to participate in a training with your team, consider our Email This Issue Product Mastering Offerings

Products other than Email This Issue

If you need Atlassian-related help for other products, contact our experts.

Got any questions?
Contact us!