EN
This document regulates the general terms and conditions for using the Atlassian applications developed by META-INF. The Terms of Use for Products are structured as follows:
The preamble introduces the purpose and scope of the document, as well as the requirements for different deployments.
Chapter 1 provides explanations of key definitions to ensure that all terms used in the document are easily understood. Chapter 2 details the conditions for using META-INF Apps, including permissible and prohibited uses. Chapter 3introduces the different types of META-INF Apps, their purpose, and functionalities.
Chapter 4 describes the process for purchasing META-INF Apps, including the steps involved, payment conditions, and how to obtain a license. Chapter 5 outlines META-INF's obligations, such as ensuring access to the apps, providing support, and fixing issues.
Chapter 6 discusses technical support and maintenance services, ensuring that users can always rely on assistance. Chapter 7 describes the process of updating the Apps, how updates are released, and their impact on user experience.
Chapter 8 covers data processing consent, explaining how META-INF uses user-provided data in compliance with data protection regulations.
Chapters 9-11 address warranties and liability. Chapter 9 contains META-INF's warranty conditions, Chapter 10outlines META-INF's responsibilities regarding the quality of service, and Chapter 11 explains the limitations of liability.
Chapters 12-14 focus on indemnification, licensing, and intellectual property. Chapter 12 details the user's indemnification obligations in case of improper use of the software. Chapter 13 describes the licensing conditions and user rights, while Chapter 14 deals with the protection of intellectual property rights, ensuring that META-INF retains these rights and specifying the consequences of unauthorized use.
Chapters 15-20 cover miscellaneous provisions. Chapter 15 contains references and related materials regarding the use of META-INF Apps. Chapter 16 details the confidentiality obligations, ensuring that confidential information shared during the agreement is protected. Chapter 17 outlines the conditions for terminating the agreement and its consequences, while Chapter 18 lists the provisions that remain in effect after the termination of the agreement. Chapter 19 includes general provisions, such as governing law and notification methods. Finally, Chapter 20 provides contact details to ensure that users can easily reach META-INF.
Appendices:
This document defines the general terms and conditions for product support services provided by META-INF for its Atlassian applications. It outlines the responsibilities and expectations between META-INF and users concerning support services. The Terms of Use are structured as follows:
The preamble introduces the purpose of the document, its scope, and relevant regulations for different software versions.
Chapter 1 defines terms such as "Service," "Licensee," and "Support Request" to ensure clarity throughout the document. Chapter 2 describes the purpose of the Terms of Use, establishing how the support services operate between META-INF and users.
Chapters 3-4 detail the conditions for obtaining support services and the scope of those services. Chapter 3 specifies that users must have a valid license acquired from official channels, like the Atlassian Marketplace, in order to obtain support. Chapter 4 explains the content of the support services, which include assistance with software installation, troubleshooting, providing workarounds, and migration between server and cloud platforms. It also highlights what the service does not cover, such as user training or support for issues related to unsupported versions.
Chapters 5-6 list the rights and obligations of the parties and discuss liability limitations. Chapter 5 explains the user's obligations, such as providing sufficient information for a support request, and the responsibilities of META-INF to provide support as agreed. Chapter 6 describes the liability limitations, stating that users are responsible for damages arising from providing incomplete or incorrect information, while META-INF's liability is limited to software license fees or the amount covered by liability insurance.
Chapters 7-8 cover confidentiality and data protection. Chapter 7 ensures that all information shared during the contract is treated as confidential by both parties, even after the termination of the agreement. Chapter 8 addresses data protection, emphasizing the legal basis for data processing in compliance with GDPR and other relevant data protection laws.
Chapters 9-11 cover miscellaneous provisions, termination conditions, and contact information. Chapter 9 specifies the conditions under which the Terms of Use may be terminated, including license expiration or cancellation. Chapter 10 provides contact details and communication protocols for ensuring efficient interactions between META-INF and users. Chapter 11 includes additional general provisions, such as dispute resolution, governing law, and jurisdiction.
This document outlines the end-of-support policy for software products developed by META-INF, detailing which products will no longer be supported and from what dates.
This document regulates the data processing activities between META-INF and its users regarding the use of Atlassian applications. It defines the legal terms and obligations concerning data processing by both users (as data controllers) and META-INF (as the data processor).
The preamble introduces the purpose of the DPA, its effective dates, and a summary of any previous modifications.
Chapters 1-2 cover key definitions and the purpose of the DPA. Chapter 1 provides definitions of important terms, such as "Customer," "Data Controller," and "Data Processor," ensuring clarity throughout the document. Chapter 2 describes the purpose of the data processing agreement, which is to regulate the data processing activities between the data controller (user) and the data processor (META-INF).
Chapters 3-5 detail the scope of the DPA and data transfer regulations. Chapter 3 defines the scope of the DPA, including compliance with GDPR (Regulation 2016/679 EU) and other relevant data protection laws, as well as conditions for data transfers outside the EU. Chapter 4 outlines the nature, duration, purpose, and scope of data processing, emphasizing that META-INF processes personal data only as instructed by the data controller. Chapter 5contains provisions on data transfer, including the requirements for transferring data within and outside the EU.
Chapters 6-8 describe the rights and obligations of the data controller and data processor. Chapter 6 outlines the authority of the data controller, including the requirement for documented instructions and the obligation to maintain confidentiality. Chapter 7 details the rights and obligations of the data controller, such as ensuring the lawful processing of personal data and complying with data protection regulations. Chapter 8 outlines the rights and obligations of the data processor, including confidentiality obligations, restrictions on copying data, and implementing security measures for processing sensitive data.
Chapters 9-10 address confidentiality requirements and technical measures. Chapter 9 details confidentiality obligations, ensuring that META-INF complies with all data protection standards and that employees are bound by confidentiality rules. Chapter 10 describes the technical and organizational measures in place to ensure data protection, including regular security assessments and audits.
Chapters 11-13 cover data breach management, audit rights, and subcontractor rules. Chapter 11 includes the notification obligations in case of a data breach, specifying the actions the data processor must take in the event of a data protection violation. Chapter 12 describes the data controller’s right to audit, including the right to examine the technical and organizational measures taken by META-INF. Chapter 13 outlines the rules for subcontracting data processing activities, including notifying the data controller in advance and ensuring that subcontractors comply with data protection requirements.
Chapters 14-16 include data deletion provisions, agreement duration, and final clauses. Chapter 14 describes the process for data deletion and return upon termination of the agreement, including timelines for retaining or erasing data. Chapter 15 discusses the commencement, duration, and termination of the DPA, including the conditions for extraordinary termination. Finally, Chapter 16 contains the final provisions, including conditions for amending the DPA, ensuring compliance with regulations, as well as jurisdiction and applicable law.
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