The HR Talent Acquisition team is currently recruiting new staff members to the below three open positions:
Applications have to be sent via email to the HR Team, and applicants are asked to indicate the so-called "Job Reference Number" (internal ID of the open position) in the subject of their application:
Each email application will automatically create a new Jira Service Management request for the HR Team in the Recruitment Project (REC). Upon processing the email, the Applicant's name and the Job Reference Number are parsed from the email and saved into their respective custom fields to help the work of the HR Team members. Also, a Jira Service Management customer account is automatically created for the applicant if she/he does not already have one.
Once an application is submitted, an auto-reply email is sent to the customer acknowledging her or his application.
For each position, there is a three-round selection process:
1.) Test writing
2.) 1st round interview with one of the members of the HR team
3.) 2nd round technical interview with hiring managers
Transparency during the selection process is key for the team, therefore, besides communicating with applicants via phone, the team also informs applicants about important dates and results regarding their application via email, using Email This Issue:
For the convenience of the team, for each of the above, there are custom email templates configured within the app.
In addition, HR staff can easily communicate with applicants via public comments in which case an automated notification is sent to the applicant every time a new comment is left in the request.
Reply messages from applicants are always channeled back to the request representing their application.
1.) Log in to the demo environment as an HR Staff member (you will be given Agent rights in the Recruitment Project)
2.) As an applicant, send an email to [email protected] Make sure to add one of the example Job Reference Numbers to the subject of the email.
3.) As an HR staff member, let's now simulate a scenario when you invite the applicant to her/his 1st round interview via manually sent email.
You also might want to have a look at and try out the following email templates as well:
You can always check the content of these templates by selecting them in the "Email Template" field and by clicking on "Preview"
4.) As an applicant, send a reply to the interview invite confirming your participation
5.) If you, as an HR staff member, leave a public comment on the request, this comment will be shared with the applicant via an automated Public Comment Added notification.
Some email providers may treat emails sent from the @metainfdemo.net domain as SPAM, so we recommend that you monitor your mail client's SPAM folder during the demo. You also may whitelist email addresses from the @metainfdemo.net domain in your mail account.
The HR Talent Acquisition team is currently recruiting new staff members to the below three open positions:
Applications have to be sent via email to the HR Team, and applicants are asked to indicate the so-called "Job Reference Number" (internal ID of the open position) in the subject of their application:
Each email application will automatically create a new Jira Service Management request for the HR Team in the Recruitment Project (REC). Upon processing the email, the Applicant's name and the Job Reference Number are parsed from the email and saved into their respective custom fields to help the work of the HR Team members. Also, a Jira Service Management customer account is automatically created for the applicant if she/he does not already have one.
Once an application is submitted, an auto-reply email is sent to the customer acknowledging her or his application.
For each position, there is a three-round selection process:
1.) Test writing
2.) 1st round interview with one of the members of the HR team
3.) 2nd round technical interview with hiring managers
Transparency during the selection process is key for the team, therefore, besides communicating with applicants via phone, the team also informs applicants about important dates and results regarding their application via email, using Email This Issue:
For the convenience of the team, for each of the above, there are custom email templates configured within the app.
In addition, HR staff can easily communicate with applicants via public comments in which case an automated notification is sent to the applicant every time a new comment is left in the request.
Reply messages from applicants are always channeled back to the request representing their application.
1.) Log in to the demo environment as an HR Staff member (you will be given Agent rights in the Recruitment Project)
2.) As an applicant, send an email to [email protected] Make sure to add one of the example Job Reference Numbers to the subject of the email.
3.) As an HR staff member, let's now simulate a scenario when you invite the applicant to her/his 1st round interview via manually sent email.
You also might want to have a look at and try out the following email templates as well:
You can always check the content of these templates by selecting them in the "Email Template" field and by clicking on "Preview"
4.) As an applicant, send a reply to the interview invite confirming your participation
5.) If you, as an HR staff member, leave a public comment on the request, this comment will be shared with the applicant via an automated Public Comment Added notification.
Some email providers may treat emails sent from the @metainfdemo.net domain as SPAM, so we recommend that you monitor your mail client's SPAM folder during the demo. You also may whitelist email addresses from the @metainfdemo.net domain in your mail account.