2019 Q4 Data Processing Addendum assessment

2019 Q4 Data Processing Addendum assessment

Audit date: 4 November 2019

Category Activity Short description Status of the internal audit
Developer environment Developer's computers verification
  • Virus protection effect
  • Full Disc Encryption (BitLocker) is in effect

We have validated the notebooks of all of our 4 developers.

On each computer

  • the virus protection was active
  • every notebook was encrypted using Bitlocker's full disc encryption
Source code management systems verification
  • Bitbucket can be accessed only through VPN
  • Only authorized persons have permissions to Bitbucket
  • Only minimal permissions are granted

We have validated access and permissions to our internal (Bitbucket) source code management system.

  • Bitbucket can be accessed only by the authenticated users
    • The product owners (2 users) have full admin permissions
    • In addition to the product owners, the following users have login access to Bitbucket:
      • The developers (2 users)
      • The support team (2 users)
      • The product test team (1 user - subcontractor: CodeCanvas)
      • Technical user for test automation user (1 technical user - subcontractor: CodeCanvas)
      • AWS environments support team (1 user - subcontractor: Enoventum)
  • On repository level, for our Cloud apps (Email This Issue, Content Exporter, Atlassian Connect framework, Logging framework), only the least privileges are granted, which are:
    • product owners have full admin rights
    • in addition to product owners, 1 senior developer has admin permission to Email This Issue's repositories.
    • all other users have only the minimally necessary read/write permissions
  • During the audit, we have removed 2 subcontractor users, who are not working on our apps any more
Package and artifact management system verification
  • JFrog can be accessed only through VPN
  • Only authorized persons have permissions to JFrog
  • Only minimal permissions are granted

We have validated access and permissions to our internal (JFrog's Artifactory) package and artifact management system.

  • JFrog Artifactory be accessed only by the authenticated users
    • One product owner has full admin permissions
    • In addition to this, the following users have access to Artifactory:
      • The developers (2 users)
      • Technical release user (1 technical user for release management)
      • Technical user for test automation (1 technical user for the build and test logs - subcontractor: CodeCanvas)
  • On repository level, only the least privileges are granted, which are:
    • Read access for all logged in users
    • Read, annotate, deploy and delete permissions for the test automation user on the build log repository
    • Read, annotate, deploy and delete permissions for the release user on the release and snapshot repositories
Build systems verification
  • Bamboo can be accessed only through VPN
  • Only authorized persons have permissions to Bamboo
  • Only minimal permissions are granted

We have validated access and permissions to our internal (Bamboo) build system

  • Bamboo be accessed only by the authenticated users
    • The two product owners and one senior developer have full admin permissions
    • In addition to this, the following users have access to Bamboo:
      • Developers (1 users)
      • Test team (2 users - subcontractor: CodeCanvas)
      • Technical user for test automation (1 technical user for the build and test logs - subcontractor: CodeCanvas)
  • On repository level, for our Cloud apps, only the least privileges are granted, which are:
    • View access for all logged in users
    • Create plan and admin project for the senior developer
Stage environment Cloud Amazon Stage verification
  • AWS access is restricted to authorized persons only
  • Only minimal permissions are granted
  • Kubernetes SSH access is protected by keys
  • Database access is allowed only from fix IP
  • There was no unauthorized access

We have validated access, permissions, network policies in our stage Amazon AWS environment. Our stage Cloud Apps are running in managed a Kubernetes cluster (Amazon EKS) and use managed databases (Amazon RDS).

  • Our stage environment is completely separated from the production environment, it has a dedicated AWS account and can be accessed by the following users:
    • One product owner (1 user)
    • One senior developer (1 user)
    • AWS support team (1 user - subcontractor: Enoventum)
  • On environment (AWS account) level, only the least privileges are granted, which are:
    • Admin permission for the
      • product owner
      • senior developer
      • AWS support team
  • On network level
    • Access to Kubernetes SSH is allowed only via key exchange, through a dedicated EC2 instance
    • Access to the databases are allowed only from
      • The AWS environment's internal network
      • Fixed IP of META-INF's build server
      • Fixed IP of subcontractor CodeCanvas (for database level testing)
      • External database access is done by SSL/TLS connection
  • We have reviewed the access log entries for the last 3 months in Amazon's access log (IAM Account Activity History) and have not found in unauthorized or suspicous entries.
Production environment Cloud Amazon Production verification
  • AWS access is restricted to authorized persons only
  • Only minimal permissions are granted
  • Kubernetes SSH access is protected by keys
  • Database access is allowed only from fix IP
  • There was no unauthorized access

We have validated access, permissions, network policies in our production Amazon AWS environment. Our production Cloud Apps are running in managed a Kubernetes cluster (Amazon EKS) and use managed databases (Amazon RDS).

  • Our production environment is completely separated from the stage environment, it has a dedicated AWS account and can be accessed by the following users:
    • One product owner (1 user)
    • One senior developer (1 user)
    • AWS support team (1 user - subcontractor: Enoventum)
  • On environment (AWS account) level, only the least privileges are granted, which are:
    • Admin permission for the
      • product owner
      • senior developer
    • Read-only access for the
      • AWS support team
  • On network level
    • Access to Kubernetes SSH is allowed only via key exchange, through a dedicated EC2 instance
    • Access to the databases are allowed only from
      • The AWS environment's internal network
      • Fixed IP of META-INF's build server
      • Fixed IP of subcontractor Enoventum (for database upgrades and maintenance)
      • External database access is done by SSL/TLS connection
  • We have reviewed the access log entries for the last 3 months in Amazon's access log (IAM Account Activity History) and have not found in unauthorized or suspicous entries.
Log analysis Cloud Datadog Stage verification
  • Only authorized persons have permissions to Datadog
  • Only minimal permissions are granted

We have validated access, permissions to DataDog. This service is used to collect and search logs from our stage and production AWS enviroments.

  • Our Datadog environment can be accessed by the following users:
    • One DataDog owner account (1 technical user)
    • One product owner (1 user)
    • The developer team (2 user)
    • The support team (2 user)
    • AWS support team (1 user - subcontractor: Enoventum)
  • On log analysis and search, for our Cloud apps, only the least privileges are granted, which are:
    • Admin access
      • One product owner
      • One DataDog owner account (1 technical user)
    • View access for all logged in users
Cloud Datadog Production verification
  • Only authorized persons have permissions to Datadog
  • Only minimal permissions are granted

2019 Q4 Data Processing Addendum assessment

2019 Q4 Data Processing Addendum assessment

Audit date: 4 November 2019

Category Activity Short description Status of the internal audit
Developer environment Developer's computers verification
  • Virus protection effect
  • Full Disc Encryption (BitLocker) is in effect

We have validated the notebooks of all of our 4 developers.

On each computer

  • the virus protection was active
  • every notebook was encrypted using Bitlocker's full disc encryption
Source code management systems verification
  • Bitbucket can be accessed only through VPN
  • Only authorized persons have permissions to Bitbucket
  • Only minimal permissions are granted

We have validated access and permissions to our internal (Bitbucket) source code management system.

  • Bitbucket can be accessed only by the authenticated users
    • The product owners (2 users) have full admin permissions
    • In addition to the product owners, the following users have login access to Bitbucket:
      • The developers (2 users)
      • The support team (2 users)
      • The product test team (1 user - subcontractor: CodeCanvas)
      • Technical user for test automation user (1 technical user - subcontractor: CodeCanvas)
      • AWS environments support team (1 user - subcontractor: Enoventum)
  • On repository level, for our Cloud apps (Email This Issue, Content Exporter, Atlassian Connect framework, Logging framework), only the least privileges are granted, which are:
    • product owners have full admin rights
    • in addition to product owners, 1 senior developer has admin permission to Email This Issue's repositories.
    • all other users have only the minimally necessary read/write permissions
  • During the audit, we have removed 2 subcontractor users, who are not working on our apps any more
Package and artifact management system verification
  • JFrog can be accessed only through VPN
  • Only authorized persons have permissions to JFrog
  • Only minimal permissions are granted

We have validated access and permissions to our internal (JFrog's Artifactory) package and artifact management system.

  • JFrog Artifactory be accessed only by the authenticated users
    • One product owner has full admin permissions
    • In addition to this, the following users have access to Artifactory:
      • The developers (2 users)
      • Technical release user (1 technical user for release management)
      • Technical user for test automation (1 technical user for the build and test logs - subcontractor: CodeCanvas)
  • On repository level, only the least privileges are granted, which are:
    • Read access for all logged in users
    • Read, annotate, deploy and delete permissions for the test automation user on the build log repository
    • Read, annotate, deploy and delete permissions for the release user on the release and snapshot repositories
Build systems verification
  • Bamboo can be accessed only through VPN
  • Only authorized persons have permissions to Bamboo
  • Only minimal permissions are granted

We have validated access and permissions to our internal (Bamboo) build system

  • Bamboo be accessed only by the authenticated users
    • The two product owners and one senior developer have full admin permissions
    • In addition to this, the following users have access to Bamboo:
      • Developers (1 users)
      • Test team (2 users - subcontractor: CodeCanvas)
      • Technical user for test automation (1 technical user for the build and test logs - subcontractor: CodeCanvas)
  • On repository level, for our Cloud apps, only the least privileges are granted, which are:
    • View access for all logged in users
    • Create plan and admin project for the senior developer
Stage environment Cloud Amazon Stage verification
  • AWS access is restricted to authorized persons only
  • Only minimal permissions are granted
  • Kubernetes SSH access is protected by keys
  • Database access is allowed only from fix IP
  • There was no unauthorized access

We have validated access, permissions, network policies in our stage Amazon AWS environment. Our stage Cloud Apps are running in managed a Kubernetes cluster (Amazon EKS) and use managed databases (Amazon RDS).

  • Our stage environment is completely separated from the production environment, it has a dedicated AWS account and can be accessed by the following users:
    • One product owner (1 user)
    • One senior developer (1 user)
    • AWS support team (1 user - subcontractor: Enoventum)
  • On environment (AWS account) level, only the least privileges are granted, which are:
    • Admin permission for the
      • product owner
      • senior developer
      • AWS support team
  • On network level
    • Access to Kubernetes SSH is allowed only via key exchange, through a dedicated EC2 instance
    • Access to the databases are allowed only from
      • The AWS environment's internal network
      • Fixed IP of META-INF's build server
      • Fixed IP of subcontractor CodeCanvas (for database level testing)
      • External database access is done by SSL/TLS connection
  • We have reviewed the access log entries for the last 3 months in Amazon's access log (IAM Account Activity History) and have not found in unauthorized or suspicous entries.
Production environment Cloud Amazon Production verification
  • AWS access is restricted to authorized persons only
  • Only minimal permissions are granted
  • Kubernetes SSH access is protected by keys
  • Database access is allowed only from fix IP
  • There was no unauthorized access

We have validated access, permissions, network policies in our production Amazon AWS environment. Our production Cloud Apps are running in managed a Kubernetes cluster (Amazon EKS) and use managed databases (Amazon RDS).

  • Our production environment is completely separated from the stage environment, it has a dedicated AWS account and can be accessed by the following users:
    • One product owner (1 user)
    • One senior developer (1 user)
    • AWS support team (1 user - subcontractor: Enoventum)
  • On environment (AWS account) level, only the least privileges are granted, which are:
    • Admin permission for the
      • product owner
      • senior developer
    • Read-only access for the
      • AWS support team
  • On network level
    • Access to Kubernetes SSH is allowed only via key exchange, through a dedicated EC2 instance
    • Access to the databases are allowed only from
      • The AWS environment's internal network
      • Fixed IP of META-INF's build server
      • Fixed IP of subcontractor Enoventum (for database upgrades and maintenance)
      • External database access is done by SSL/TLS connection
  • We have reviewed the access log entries for the last 3 months in Amazon's access log (IAM Account Activity History) and have not found in unauthorized or suspicous entries.
Log analysis Cloud Datadog Stage verification
  • Only authorized persons have permissions to Datadog
  • Only minimal permissions are granted

We have validated access, permissions to DataDog. This service is used to collect and search logs from our stage and production AWS enviroments.

  • Our Datadog environment can be accessed by the following users:
    • One DataDog owner account (1 technical user)
    • One product owner (1 user)
    • The developer team (2 user)
    • The support team (2 user)
    • AWS support team (1 user - subcontractor: Enoventum)
  • On log analysis and search, for our Cloud apps, only the least privileges are granted, which are:
    • Admin access
      • One product owner
      • One DataDog owner account (1 technical user)
    • View access for all logged in users
Cloud Datadog Production verification
  • Only authorized persons have permissions to Datadog
  • Only minimal permissions are granted