Release notes from our testing fairy #1

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Updated:
 Release notes from our testing fairy #1

This post was last updated more than 1 year ago. Some content may be out of date.

What is Email This Issue for Jira?

Have you ever wondered if there’s an app that can both handle your outgoing and incoming emails in Jira? Which can create or comment issues, perform workflow transitions, add users, set custom fields and so much more - according to an incoming email’s content? Do you need an app for sending fully customizable manual emails or notifications from Jira? Then Email This Issue for Jira is the right choice for you! This App is a must for you if you are tired of processing emails on your own. Email This Issue for Jira can do most of the annoying work for you, saving you time and effort for the more creative part.

Release notes from our testing fairy - Juli

Let us give you a little insight into how we manage our tasks at META-INF so that we can bring you new features and fixes.

We work in two different teams, to make sure we can deliver the best product, and provide the best support to our customers.

What’s new in Email This Issue for Jira?

Our Roadmap Driven Team (RDT) is eager to work on new features that are well planned for the future. We find it crucial to provide them with undisturbed time and all other resources they need, in order to let them bring you a constantly and predictably improving Email This Issue for Jira.

Their main focus in this release was on renewing Incoming Mail Connections.

Here is what changed, besides the new UI:

Are you a Cloud fan? We have good news! If you have used Email This Issue for Jira on the Server platform so far, you probably took advantage of processing emails from specific folders in your email client, instead of your Inbox. From now on, we support processing emails from folders on the Cloud platform too!

Have you ever struggled to find out what could go wrong with your Incoming Connection? You don’t have to guess anymore if it’s the password, the host, or something else, because now we have a handy solution for you: the Protocol Log. If a connection fails, you can have a better insight in just two clicks.

Moreover: status icons are now displayed not only next to the Incoming Connections, but next to the corresponding M

ail Handlers too - so if there is a problem, you will see it right away, and not just from the Administration page.

If you contact us, either because you have a suggestion, you need a feature or found something that looks like a bug, your message lands at our Customer Driven Team (CDT). Here the focus is always on feature requests and bug reports coming from your side. Supporters in the team do their best to make sure we understand your requests well, while developers deliver you exactly what you wanted, and fix the problems you faced.

You asked for Mail Chaining on the Cloud platform lately, and now you get it! It doesn’t matter anymore if your customers reply to each other in the background. As soon as they send any of these emails to your Mail Handler, we find the right Jira Issue for it. Even if they forget to give the original issue key in the subject.


You want to add email recipients to request participants of an issue? Not a problem anymore! Just check the option in Email Options, send them the email, and Email This Issue for Jira Server will add them automatically to the Request Participants field.

If you would like to find out more details, read our release notes here (link), or visit the brand new documentation page of Email This Issue for Jira Cloud here (link), and Email This Issue for Jira Server (here)

Thank you, from the bottom of our hearts for choosing us. We don’t just wish you to have the best experience with emails in Jira, but are engaged to help you reach it too. On behalf of both teams: we are eager to hear from you. How do you like the new features? Do you have any further questions? Do not hesitate to reach out to us!

Author

Ákos Orosz
DevOps engineer

Author

Patrick Bakos
Test automation engineer

Author

Gabriella Keserű
Atlassian Consultant

Author

Zalán Balhási
Presales Engineer

Author

Thorsten Letschert
Product Marketing Manager at Decadis

Author

Gizem Gökçe
Atlassian Apps Manager at OBSS

Author

Evita Legzdiņa
Marketing Manager at eazyBI

Author

Zoltán Szentesi
Agile Coach

Author

Beatriz Biscaia
Content Marketing Specialist at Xray

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Jay Prakash
Senior Product Marketing Manager at Upscale

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Danut Manda
Co-founder & CEO at StonikByte

Author

Richard Birks
Senior Product Marketing Manager at ScriptRunner

Author

Yuri Kudyn
Co-founder of Release Management Apps and Journy.io

Author

John David Adler
Atlassian Consultant

Author

Csomós László
Senior Engineering Manager, GSBS Atlassian Team

Author

Tibor Mozsik
Head of Marketing

Author

Velizar Borisov
Atlassian Community Leader

Author

Julia Skoursky
Refine

Author

Claudia Kecskés
Senior Marketing Specialist

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Ármin Kubik
Backoffice team leader

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Csaba Geiszt
Software Engineer

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Amadea Kecskés D.
Sales Development Representative

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Endre Tuboly
Atlassian Consultant

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Bogi Pilinger
Backoffice Trainee

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Richárd Hevesi
Software Engineer

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Anna Nagyné Széles
Atlassian Consultant

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Lorena Santana Somogyi
Sales Development Representative

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Richárd Konráth
Atlassian Consultant

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József Porohnavec
Atlassian Consultant

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Péter Orosz
Software Engineer

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Alex Nita
Solution engineer - Atlassian

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Dósa Zoltán
Agile Coach

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Dr. Gábor Manhertz
Vincotech Hungária Kft. - IT Development Team Leader

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Christiaan Joubert
Marketing Specialist

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Jack Graves
Founder - Capable

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Andrea Nikolics
HR manager

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Anna Odrynska
Chief Strategy Officer and Co-owner of Alpha Serve

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Phill Fox
Principal Customer Success Advocate at Adaptavist

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Faith Nyamande
Senior Product Marketing Manager, Appfire

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Dr. Varga Balázs
Ügyvéd

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Hannes Obweger
Co Founder and Co-CEO at JXL

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Gergely Vásárecki
Atlassian Advisor at Bee Wise

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Gergely Fehér
Director, SwS Operations and Delivery

Author

Gergely Nyaka
Foreign Business Manager

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Zoltán Nagy
ITIL Master

Author

Bence Kovács
Licencing Associate

Author

Alexandra Terék
Support Engineer

Author

Eszter Ernszt-Galamb
Marketing specialist

Author

Tímea Kalán
Senior Controller

Author

Gábor Kozma
Test Automation Engineer

Author

Szotyi
Head of Security

Author

László Csekő
Software Engineer

Author

Bobek
Team Happiness Manager

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Annie
Emotional Support Specialist

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Márk Szabó
Head of DevOps

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Tibor Gyulay
Organizational developer, Trainer, Coach

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Emich Szabolcs
Agile coach and Trainer

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Warren Da Costa
Senior Product Manager for ScriptRunner for Jira on-premise

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Jaime Capitel
Content Creator

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Marta Pastor
Product Owner

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Marczisovszky Dániel
Atlassian consultant and application developer

Author

Berentey Zsolt
Founder and Front-end Technologies Director

Author

Katelyne Merza
Marketing Manager

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Karina Silvia
UX/UI Specialist

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Joshua Brock
Author & Technical Writer

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Britta Neugebauer
Marketing Manager

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Wojciech Andryszek
Content Specialist

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Reece Lander
Tech Lead for ScriptRunner for Jira on-premise

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Morgan Folson
Product Manager of Custom Charts

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Dylan Lindsay
Senior Product Manager

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Dea Spiljaric
Product Marketing Manager

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Alexandra Szebellédi
HR specialist

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Cécile Sablayrolles
Content Manager

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Mara Neumann
Marketing Manager

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Klaida Sulko
Product Marketing Specialist

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Tea Susnjar
Content Writer

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Patrick Cartier
Technical writer for Seibert Media

Author

Federico Baronti
Partner Manager

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Preston Dube
Marketing Manager

Author

Kamil Beer

Author

Raj Sehmi
Customer Success Manager

Author

Umer Sohail
Product Marketing

Author

Bálint István Berente
Software Engineer

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Dr. Zsuzsa Sebestyén
Licencing Associate

Author

Gergely Szikszai
Software Engineer

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András Gede
Support Engineer

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Levente Nagy
Software Engineer

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Dávid Treszler
Video Production Specialist

Author

István Attila Nagy
Software Engineer

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Zsuzsa Gábri
Office Manager and Training Associate

Author

Károly Békési
Atlassian Consultant

Author

István Florencio Ascarza
Customer Success Specialist

Author

Andrea Rákosfalvy
Customer Success Specialist

Author

Anna Csapó
Manual Tester

Author

Imre Madarász
Customer Success Specialist

Author

László Sziács
Head of Consulting

Author

Tamás Kiss
Consulting Team Lead

Author

Dániel Szotyori
Customer Support Team Lead & Product Owner

Author

Róbert Szabó
Consulting Team Lead

Author

Fruzsina Sipka
Marketing & UX Design

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Release notes from our testing fairy #1

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 Release notes from our testing fairy #1

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What is Email This Issue for Jira?

Have you ever wondered if there’s an app that can both handle your outgoing and incoming emails in Jira? Which can create or comment issues, perform workflow transitions, add users, set custom fields and so much more - according to an incoming email’s content? Do you need an app for sending fully customizable manual emails or notifications from Jira? Then Email This Issue for Jira is the right choice for you! This App is a must for you if you are tired of processing emails on your own. Email This Issue for Jira can do most of the annoying work for you, saving you time and effort for the more creative part.

Release notes from our testing fairy - Juli

Let us give you a little insight into how we manage our tasks at META-INF so that we can bring you new features and fixes.

We work in two different teams, to make sure we can deliver the best product, and provide the best support to our customers.

What’s new in Email This Issue for Jira?

Our Roadmap Driven Team (RDT) is eager to work on new features that are well planned for the future. We find it crucial to provide them with undisturbed time and all other resources they need, in order to let them bring you a constantly and predictably improving Email This Issue for Jira.

Their main focus in this release was on renewing Incoming Mail Connections.

Here is what changed, besides the new UI:

Are you a Cloud fan? We have good news! If you have used Email This Issue for Jira on the Server platform so far, you probably took advantage of processing emails from specific folders in your email client, instead of your Inbox. From now on, we support processing emails from folders on the Cloud platform too!

Have you ever struggled to find out what could go wrong with your Incoming Connection? You don’t have to guess anymore if it’s the password, the host, or something else, because now we have a handy solution for you: the Protocol Log. If a connection fails, you can have a better insight in just two clicks.

Moreover: status icons are now displayed not only next to the Incoming Connections, but next to the corresponding M

ail Handlers too - so if there is a problem, you will see it right away, and not just from the Administration page.

If you contact us, either because you have a suggestion, you need a feature or found something that looks like a bug, your message lands at our Customer Driven Team (CDT). Here the focus is always on feature requests and bug reports coming from your side. Supporters in the team do their best to make sure we understand your requests well, while developers deliver you exactly what you wanted, and fix the problems you faced.

You asked for Mail Chaining on the Cloud platform lately, and now you get it! It doesn’t matter anymore if your customers reply to each other in the background. As soon as they send any of these emails to your Mail Handler, we find the right Jira Issue for it. Even if they forget to give the original issue key in the subject.


You want to add email recipients to request participants of an issue? Not a problem anymore! Just check the option in Email Options, send them the email, and Email This Issue for Jira Server will add them automatically to the Request Participants field.

If you would like to find out more details, read our release notes here (link), or visit the brand new documentation page of Email This Issue for Jira Cloud here (link), and Email This Issue for Jira Server (here)

Thank you, from the bottom of our hearts for choosing us. We don’t just wish you to have the best experience with emails in Jira, but are engaged to help you reach it too. On behalf of both teams: we are eager to hear from you. How do you like the new features? Do you have any further questions? Do not hesitate to reach out to us!

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